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Services

Emersons Australia offer a professional and efficient service to the insurance industry, legal fraternity and commercial organisations.

We provide a combination of extensive experience, backed by commitment to leading edge technology with personal attention to detail in respect of each and every claim.

The nature of our service can be tailored to meet a client’s particular requirements and specifically covers areas as outlined below.

CLAIMS ADJUSTING

Combining detailed investigation programs with professional skills, policy interpretation and quantum assessing. Emersons can provide claim adjusting services designed to specifically deliver the policy indemnity expeditiously and via the best settlement options available.

The company is equipped to deal with all manner of domestic, commercial and industrial losses and has set up specialist units to deal with business interruption, contractors all risk, fidelity guarantee, reconstruction of computer software facilities and records, as well as major losses in all categories.

To assist with the general role of claims adjusting, Emersons has established a network of service providers covering all disciplines who can be called upon quickly to assist in loss minimisation and the overall management of claims.

LITIGATION SUPPORT

Emersons has facilities for the location of persons, service of process, surveillance and other activities associated with the conduct of litigation.

EXPERT TESTIMONY

Emersons can facilitate the provision of expert testimony in forensic examination of fire scenes, detailed assessments of economic status of claimants and litigants, slip test, mechanical, civil and structural engineering reports. 

QUANTUM ASSESSMENTS

Determination of the value of loss often involves the application of a myriad of different disciplines. The company has the facility to co-ordinate the relevant disciplines and provide a comprehensive and timely report to assist our clients and their customers.

DISPUTE RESOLUTION AND MEDIATION

Officers of the company have acted as referees on instructions of the NSW Supreme Court and have also been retained by commercial organisations to act as arbiters of various disputes. 

Emersons offers a professional facility for alternative dispute resolution in matters involving all manner of claims.

CONSULTING SERVICES

When required, Emersons can provide risk management services, claims improvement programs, underwriting evaluation, projects and general claims auditing.

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